Flexible working is a way of working that suits an employee’s needs, e.g., being able to work certain hours or work from home. Simply put, flexible work arrangements are alternate arrangements or schedules from the traditional working day and week.

Under the new provisions of the Canada Labour Code introduced in September of 2019, employees with at least six months of service can request flexible work arrangements relating to their hours of work, work schedule, or work location. In addition, employers are prohibited from discriminating against employees on the basis of protected grounds and are obligated to accommodate their employees until the point of undue hardship. Employees may choose a different work schedule to meet personal or family needs. Alternatively, employers may initiate various schedules to meet their customer needs.

• Why should a business consider offering flexible work arrangements?
• Many benefits have been reported by various studies. Common findings include:
• Increased ability to attract, retain and motivate high-performing and experienced employees.
• Reduced absenteeism and presenteeism.
• Helps employees manage their responsibilities outside of work.
• Increased job satisfaction, energy, creativity, and ability to handle stress.
• Increased diversity and inclusivity.
• Lower office overhead costs.
• Positive impact on the climate.

What should be considered when designing a flexible work policy?
No matter which program or how many options are available, the duties, expectations, and deadlines should be clearly outlined by the manager and agreed upon by both the manager and the employee. Supportive organizational culture, clear communication, teamwork and reciprocal support between management and employees will help ensure the success of such flexible working initiatives.

Here’s more information as laid out in the Federal labour standards.