Preparation is the key:

• Make sure you know as much as possible about the job you are applying for.
• Use the internet to research the company, look at company history, and read as much about the company as possible.
• Who are the main staff and how long have they been working for that company? What is the reputation of the company like?
• What have they achieved in their industry?
• Make sure you are as prepared as possible for the interview, and make sure you know your CV inside and out.
• Have a list of your job experience in the relevant industries and achievements ready (Business and personal achievements).
• Have a list of your personal attributes and a list of your strengths ready, e .g hard working, punctual, determined, team player etc.
• Have some examples written out or memorised of situation questions, say five or six different ones e.g. When was there a time when you dealt with a difficult customer and what action did you take and what was the outcome? Or, was there a time when you had to work out of your comfort zone and what steps did you take to achieve this and what was the outcome?
• Have at least one example of a positive situation. Such as, can you talk about a time when you delivered superior customer service or a time where you did something different and why? Was there a time when you exceeded your target and what did you do to achieve this? Generally, situation questions work like this: 1. What happened? 2. What action did you take? And 3. What was the outcome or end result?

If you prepare using the above tips you will be in a good position to do well.