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Neonatal care leave and pay changes – April 2025


A significant new workplace entitlement is coming into effect on April 6, 2025, through the Neonatal Care (Leave and Pay) Act 2023. This introduces important rights for parents of babies requiring neonatal care. Here’s a summary of these changes:

Key features

1. New statutory right – Parents of babies who require neonatal care will be entitled to up to 12 weeks of neonatal care leave.

2. Eligibility – The right to neonatal care leave applies from day one of employment, benefiting all employees who are parents of babies born on or after April 6, 2025, requiring neonatal care.

3. Accrual system – The amount of leave (up to the 12-week maximum) accrues based on the length of time the child receives neonatal care.

4. TimeFrame for taking leave – Parents must take this leave within 68 weeks of the child’s birth.

5. Statutory neonatal care pay – In addition to leave, eligible employees will receive statutory pay during this period, subject to meeting qualifying criteria similar to other statutory payments.

Top tips for line managers

1. Familiarise yourself with your updated company policy – Ensure you have read your updated company policy and that you thoroughly understand it. It should have been updated to reflect the information in the new Neonatal Care (Leave and Pay) Act, including eligibility criteria, duration of leave, and pay entitlements. This knowledge will help you provide accurate information to your team members.

2. Communicate sensitively – When an employee informs you about their need for neonatal care leave, respond with empathy and understanding. This is likely a stressful time for them, so a supportive approach is crucial.

3. Plan for absence – Work with the employee to develop a handover plan for their responsibilities during their absence. Consider how their workload will be managed and distributed among the team.

4. Maintain appropriate contact- Agree on a communication plan with the employee during their leave. Respect their privacy but ensure they feel connected to the workplace if they wish to be.

5. Prepare for their return – Plan for the employee’s return to work. Consider any adjustments that might be needed, such as phased return or flexible working arrangements, to support their transition back to work.

Remember, each situation will be unique, so flexibility and understanding are key when implementing these tips.

Top tips for employers

1. Update your family leave policies to incorporate these new neonatal care entitlements.

2. Ensure HR systems can accommodate this new type of leave and pay.

3. Train managers on sensitively handling neonatal care leave requests.

4. Review how this integrates with existing maternity, paternity, and shared parental leave policies.

5. Prepare your payroll systems to process Statutory Neonatal Care Pay.

This legislation represents an important step in supporting parents during what can be an extremely stressful and challenging time, providing them with job security and financial support.

Source: Neonatal Care (Leave and Pay) Act 2023

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