The new version of ClearTalents at Work represents a major update to both look and feel and functionality. These changes have been made based on feedback and requests from users over the last few years. This article explains the main changes and what impact they will have on the way you use ClearTalents at Work along with links to pages with more detail.

• Streamlined login processes
• Improved user interface design
• Each adjustment is now treated independently with specific statuses and activity
• Improved status options and flow

You can also watch a short overview video explaining the changes

Streamlined login process

When you navigate to the home page, you will now see a single login box for you to enter your email address. On the next page, you will be prompted to enter your password. Note that if your organisation uses Single Sign On (SSO), you will automatically be rerouted through the SSO process to login and will then be redirected to your ClearTalents at Work home page.

Improved user interface design

One of the objectives for this update is to improve the user interface and bring it into line with current websites. We are using the available screen space in the browser more effectively with more whitespace in appropriate areas. We believe that this makes the new interface more modern and the user experience design makes it easier for you to identify the things you need to do. We will continue to improve the interface design based on feedback from users.

Tracking individual adjustments

The biggest change to the ClearTalents at Work application is that each individual impact or adjustment identified by an individual is now treated independently. Previously, status changes, comments and other activity items related to a complete profile which could make it difficult to show that only one adjustment remained outstanding for example.

You will still create a new or update an existing profile in the same way and on submission, your manager (assuming you chose to share it with them) will be notified. However, when you or your manager view the profile, you will now see individual adjustments in a table format with a status and other data relating specifically to each adjustment.

New status options and flow for adjustments

We have made some changes to the process flow for adjustments compared with the way the flow previously worked for profiles. There are two new statuses:

No longer required

• If an adjustment is no longer relevant for you, you can mark it as “No longer required”. You can do this in one of two ways;
  • view the adjustment and click on the “No longer required” button.
  • edit your profile and deselect the adjustment

Adjustment declined

• In some circumstances, it may be appropriate to “decline” an adjustment. An adjustment can only be marked as declined by a member of your organisation’s “adjustment team”. If an adjustment is declined then a reason for why the adjustment is declined is required. You will be sent a notification email letting you know that the adjustment has been declined along with the reason provided. You will also be able to see the updated status for the adjustment and the reason will be populated in the activity and comments history tab.

Process flow changes

There is a new column “Agreed adjustment” displayed for each adjustment. Initially, this column displays the text “not yet agreed”. When your manager (or organisation admin) changes the adjustment status to “Adjustment in progress” or “Adjustment complete”, they will be required to add a category for the adjustment such as “Hardware”, “Software”, Training” etc. They will also be required to enter a short description of the solution they have agreed with the you. This description will then be displayed in the “Agreed adjustment” column.