The new version of ClearTalents at Work represents a major update to both look and feel and functionality. These changes have been made based on feedback and requests from users over the last few years. This article explains the main changes and what impact they will have on managers along with links to pages with more detail.

• Streamlined login processes
• Improved user interface design
• Each adjustment is now treated independently with specific statuses and activity
• Improved status options and flow

You can also watch a short overview video explaining the changes

Streamlined login process

When you navigate to the home page, you will now see a single login box for you to enter your email address. On the next page, you will be prompted to enter your password. Note that if your organisation uses Single Sign On (SSO), you will automatically be rerouted through the SSO process to login and will then be redirected to your ClearTalents at Work home page.

Improved user interface design

One of the objectives for this update is to improve the user interface and bring it into line with current websites. We are using the available screen space in the browser more effectively with more whitespace in appropriate areas. We believe that this makes the new interface more modern and the user experience design makes it easier for users to identify the things they need to do. We will continue to improve the interface design based on feedback from users.

Tracking individual adjustments

The biggest change to the ClearTalents at Work application is that each individual impact or adjustment identified by an individual is now treated independently. For more information on how this affects you as an individual with your own profiles, please see ClearTalents at Work V2 for Employees. when one of your reports submits a profile and shares it with you, you will receive a notification email in the same way as in the previous version of ClearTalents at Work. When you click to view the profile you will see the same list of individual adjustments but with a view tailored to you as a manager as you can see below.

This will enable you to easily identify and newly created or updated adjustments without needing to review any already resolved or in progress adjustments..

New status options and flow for adjustments

We have made some changes to the process flow for adjustments compared with the way the flow previously worked for profiles. There are two new statuses:

No longer required

• If an an individual decides that an adjustment is no longer relevant for them, they can mark it as “No longer required”. If they do this then you will also see the new status in the adjustment list.

Adjustment declined

• In some circumstances, it may be appropriate to “decline” an adjustment. You can request that the adjustment be declined which will trigger a notification to your organisations “adjustment team”. You will be required to enter a justification for why you believe the adjustment should be declined. If the “adjustment team”. agrees that the adjustment should be declined then both you and the individual will receive a notification letting you know that the adjustment has been declined along with the reason provided. You will also be able to see the updated status for the adjustment and the reason will be populated in the activity and comments history tab. If your request is not accepted, then the “adjustment team” will provide you with justification for why it was not accepted and will revert the adjustment to an appropriate status. The individual will not be aware that you requested that the adjustment be declined.

Process flow changes

There is a new column “Agreed adjustment” displayed for each adjustment. Initially, this column displays the text “not yet agreed”. When your manager (or organisation admin) changes the adjustment status to “Adjustment in progress” or “Adjustment complete”, they will be required to add a category for the adjustment such as “Hardware”, “Software”, Training” etc. They will also be required to enter a short description of the solution they have agreed with the you. This description will then be displayed in the “Agreed adjustment” column.