We take the privacy of your data very seriously. This page explains how we process and protect your data within the ClearTalents At Work application and who has access to your data. ClearTalent Limited is a company incorporated in England and Wales under company number 08142795, and with registered office at Field End Cottage, Bradley, SO24 9RY
We are registered with the Information Commissioner’s Office in the UK (the “ICO”), and our registration number is ZA192930.
You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We collect and process your data on behalf of the organisation you are applying to. We only collect data that is relevant to help you and the organisation put in place any reasonable adjustments to help you be more comfortable and effective during the application process.
Before we can collect any data from you, we require your consent to capture, store and process it. When you submit your profile, some of the information you have provided will be visible to the recruiters within the organisation you are applying to. The types of personal data we capture and how they are used is explained in more detail below.
How your information will be used
We process and use your data in the following ways:
| Type of data | How we use it |
|---|---|
| Email Address | We only use your email address to identify you uniquely when you login and to send you specific messages related to your use of the ClearTalents At Work application. We do not share your email address with any other organisation. |
| First name, Last name | We use this to personalise emails that we send to you and to recruiters in the organisation you have applied to. Your name will also be shared with the designated administrators within the organisation so that they can manage your profile as required. |
| Other specific information that may be required by your organisation such as location, functional area etc.: | We use this to provide aggregate reporting to the organisation related to the implementation of reasonable adjustments. We will not identify you individually in any of these reports |
| Information you provide related to reasonable adjustments in your workplace including any free text you enter | These will only be shared with the recruiter if your application is progressed to a stage when the adjustment becomes relevant. IF you submit your profile, then it will also be used to provide aggregate reporting to the organisation about different types of adjustments. ClearTalents also uses this data in an anonymised and aggregated form to produce statistical data about types of adjustments and to help make our application better. |
Who can access your data?
When you first create a profile, you are the only person that can access your data. When you submit your profile, it will become visible to the recruiters and administrators in the organisation that you are applying to. individual adjustments only become visible when your application is progressed to a stage where they become relevant. If at any point you require support from ClearTalents support personnel, they may also be able to access some of your data in order to help you.
How and where is my data stored and protected?
Your data is stored in our data centre in the United Kingdom. We also keep a backup in a separate UK location. All of the data in our main system and the backup is stored using strong encryption. We do not transfer your data outside the United Kingdom or share any of it with any other organisations.
What happens if I remove my consent?
You are free to remove your consent at any time. You can do this from your “My Account” page. If you remove your consent then you will no longer be able to modify the information in your profile but it will still be stored in the system. For legal reasons we need to keep your data for up to 7 years.
Note that information submitted prior to you removing your consent will still be visible to anyone that had access to the information prior to you removing your consent. We log the fact that you have removed your consent to protect your privacy.