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We take the privacy of your data very seriously.  This page explains how we process and protect your data within the ClearTalents At Work application and who has access to your data.

Before we can collect and data from you, we require your consent to capture, store and process it.  This is explained in more detail in the sections below.

We collect and process your data on behalf of your employer.  We only collect data that is relevant to help you and your employer put in place any reasonable adjustments to help you be more comfortable and effective in the workplace.

ClearTalent Limited is a company incorporated in England and Wales under company number 08142795, and with registered office at Field End Cottage, Bradley, SO24 9RY
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We are registered with the Information Commissioner’s Office in the UK (the “ICO”), and our registration number is ZA192930.

You have the right to make a complaint at any time to the ICO (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

How your information will be used

We process and use your data in the following ways:

Email AddressWe only use your email address to identify you uniquely when you login and to send you specific messages related to your use of the ClearTalents At Work application.  We do not share your email address with any other organisation.
First name, Last namewe use this to personalise emails that we send to you and to anyone in your organisation that you choose to share your profile with.  If you are a line manager and have profiles shared with you which you have not viewed or updated within a period of time set by your organisation, then your name will be shared with the designated administrators within your organisation so that they can follow up with you
Other specific information that may be required by your organisation such as location, functional area etc.:We use this to provide aggregate reporting to your organisation related to the implementation of reasonable adjustments.  We will not identify you individually in any of these reports
Information you provide related to reasonable adjustments in your workplaceThese will only be shared with your line manager or others in your organisation if you choose to do so by submitting your profile.  IF you submit your profile, then it will also be used to provide aggregate reporting to your organisation about different types of adjustments.ClearTalents also uses this data in an anonymised and aggregated form to produce statistical data about types of adjustments and to help make our application better.  None of this data can

Who can access your data?

When you first create a profile, you are the only person that can access your data.  When you submit your profile, you can choose whether you share it with your line manager or not.  If at any point you require support from ClearTalents support personnel, they may also be able to access some of your data in order to help you.

How and where is my data stored and protected?

Your data is stored in our data centre in the United Kingdom.  We also keep a backup in a separate UK location.  All of the data in our main system and the backup is stored using strong encryption.  We do not transfer your data outside the United Kingdom or share any of it with any other organisations.

What happens if I remove my consent?

You are free to remove your consent at any time.  You can do this from your “My Account” page.   If you remove your consent then you will no longer be able to modify the information in your profile but it will still be stored in the system.  We log the fact that you have removed your consent to protect your privacy.  For legal reasons we need to keep your data for up to 7 years.

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