{"id":1224,"date":"2024-01-04T12:35:20","date_gmt":"2024-01-04T12:35:20","guid":{"rendered":"https:\/\/help.cleartalents.com\/?page_id=1224"},"modified":"2024-01-07T20:25:33","modified_gmt":"2024-01-07T20:25:33","slug":"faqs-2","status":"publish","type":"page","link":"https:\/\/help.cleartalents.com\/faqs-2\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-group has-global-padding is-layout-constrained wp-container-core-group-is-layout-1 wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30);padding-right:var(--wp--preset--spacing--30);padding-left:var(--wp--preset--spacing--30)\">\n<style>\r\n  .custom-separator {\r\n    width: 1024px;\r\n    height: 5px;\r\n    background-color: #4bb5d3; \/* Replace with your desired background color *\/\r\n    border: none;\r\n    border-radius: 5px; \/* Adjust the border-radius for rounded corners *\/\r\n    margin: 0 auto; \/* Center the element horizontally with a top and bottom margin *\/\r\n  }\r\n<\/style>\r\n<hr class=\"custom-separator\"\/>\n\n\n\n<p style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><span><span><a href=\"https:\/\/help.cleartalents.com\/\">Home<\/a><\/span><\/span><\/p>\n\n\n\n<h2>Clear Talents at Work<\/h2>\n<div class=\"accordion\">\n   <div class=\"accordion\" id=\"accordion1\">\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">Will employees be prepared to complete this questionnaire; we find it difficult to get people to fill out a monitoring form?<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">We\u2019ve researched what the employee is prepared to do and how to encourage them to respond positively and we find that employees in any organisation are taking the time to complete it accurately and thoughtfully. ClearTalents feels supportive, relevant and informative, employees love it and learn from it \u2013 and it only takes a few minutes.<\/p>\n         <\/div>\n      <\/div>\n\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">Will ClearTalents work with our existing systems and processes?<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">Absolutely, ClearTalents\u2122 is designed to fit anywhere and everywhere within your HR or OH process depending on your organisations needs. You can integrate it fully or have it as a separate report \u2013 up to you. In our experience, reasonable adjustments need to be at point of need so we highly recommend an approach that takes the information to the relevant person and does not rely on them having to reach out for it.<\/p>\n         <\/div>\n      <\/div>\n\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">We already have an OH team in place what does this do that they do not already cover?<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">The main challenge an OH team faces is being able to encourage all employees to disclose any needs they have and then swiftly identify and implement reasonable adjustments. Having a method whereby all employees can readily highlight all issues they have (across all the different areas of impairment and all \u2018protected characteristics\u2019 as defined by the Equality Act 2010) and instantly provide tailored advice and recommended adjustments is a milestone in meeting this challenge. This is what the ClearTalents\u2122 tool provides. No manually-intensive process could ever explore the full extent of adjustments required across an entire organisation and take each case through to its conclusion. Where research has shown that as many as 56% of employees could benefit from some sort of adjustment (Forrester research 2005) a much needed automated approach that automatically applies expert recommendations is the only solution.<\/p>\n         <\/div>\n      <\/div>\n\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">How does ClearTalents address the DSE assessment?<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">The DSE (Display Screen Equipment) assessment is a requirement for all employees that use a computer or electronic equipment with a screen at a desk (either their own or hot-desking). ClearTalents\u2122 has a specific section that covers all the DSE requirements, provides detailed recommendations for employer and employee, as well as additional resources around safe working. It also reports on the specific \u2018health\u2019 of DSE usage across the entire organisation, as well as being able to integrate the DSE health into overall adjustment data for the full picture of adjustments.<\/p>\n         <\/div>\n      <\/div>\n\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">How long are the reports, HR colleagues and managers really don\u2019t have much time to read big pieces of information?<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">Nor do they have time to research information, find the right person to ask or have a number of calls with the employee before getting to a solution. ClearTalents\u2122 gives information in short powerful nuggets to the relevant person. Acting a bit like a Satnav system, it provides the information you want at the point you need it. The report is modular so you can dip in and out of the relevant bits \u2013 with more information for those that require it always available, whilst headline facts and actions are right there in front of you.<\/p>\n         <\/div>\n      <\/div>\n\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">Will we get lots of reasonable adjustment requests and not be able to manage them?<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">No, that\u2019s the key point to ClearTalents\u2122 really. At the moment you are likely to be getting no or few requests which would suggest that either people are not choosing to give you the information (statistically 1 in 5 people of working age are disabled for example) or you are getting lots of requests and perhaps struggling to respond to them adequately. ClearTalents\u2122 gets the information from the employee and gives it to you along with the solution ready to put in place so it will not feel overwhelming or daunting, just sensible and appropriate.<\/p>\n         <\/div>\n      <\/div>\n\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">I am concerned that this will result in loads of claims from people who have completed the questionnaire and that it sets unrealistic expectations for them about the support an employer can reasonably provide.<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">Quite the opposite is the case in fact. ClearTalents\u2122 makes it very clear to the employee that whilst the employer wants to be as supportive as possible reasonableness is at the heart of the solutions you are able to provide. An additional benefit is that throughout the report the employee is encouraged to take control for themselves as well and work proactively with you on sensible solutions. Of course ClearTalents\u2122 cannot manage the process for you, but if you follow the best practice advice provided in the report, ClearTalents\u2122 gives you a nice audit trail of your reasonable adjustment practice which protects you within the law.<\/p>\n         <\/div>\n      <\/div>\n\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">We are a large employer with many different and varied stakeholders, how do we ensure that the right people get the right level of information?<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">That\u2019s easy to achieve because you control it. As part of your set up process you set the reporting levels and decide on who gets what and when. ClearTalents\u2122 can advise you on that.<\/p>\n         <\/div>\n      <\/div>\n\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">We are a really small employer is this going to create lots of extra work for us?<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">Not at all, ClearTalents\u2122 is meeting a need that you have an obligation to provide for all employees. By creating a report that gives you all you need to put the adjustment in place or links you to the person that can provide it, the time and money you save not having to start from scratch are extensive.<\/p>\n         <\/div>\n      <\/div>\n\n      <div class=\"accordion-item\">\n         <h3 class=\"accordion-header\">What if an employee really needs to have someone work with them to understand their needs \u2013 maybe it\u2019s a complex mental health issue or something?<\/h3>\n         <div class=\"accordion-content\">\n            <p class=\"accordion-text\">ClearTalents\u2122 aims to deal with the majority of common or predictable adjustments in a timely and sensitive way; however it recognises that for some individuals the personal involvement of an expert is going to be appropriate. In these cases, ClearTalents\u2122 will report the need to involve an expert, confirm the expert requirement and direct them to someone who can provide that expertise.<\/p>\n         <\/div>\n      <\/div>\n   <\/div>\n\n   <style>\n      h2 {\n         font-size: 1.7rem;\n         cursor: pointer;\n         transition: background-color 0.3s ease; \/* Added transition for smooth color change *\/\n      }\n\n      .accordion-item {\n         margin-bottom: 10px;\n         border-bottom: 2px solid #4bb5d3;\n      }\n\n      .accordion-header {\n         background-color: #f7f7f7;\n         padding: 10px;\n      }\n\n      .accordion-header:hover {\n         background-color: rgba(75, 181, 211, 0.5); \/* Color change on hover with 75% opacity *\/\n      }\n\n      .accordion-content {\n         display: none;\n         padding: 10px; \/* Adjust padding as needed *\/\n         background-color: rgba(75, 181, 211, 0.75); \/* Set background opacity for the entire section *\/\n      }\n\n      .accordion-text {\n         margin-top: 0px; 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We\u2019ve researched what the employee is prepared to do and how to encourage them to respond positively and we find that employees in any organisation are taking the time to [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"main-page","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - Clear Talents<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/help.cleartalents.com\/faqs-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs - Clear Talents\" \/>\n<meta property=\"og:description\" content=\"Clear Talents at Work Will employees be prepared to complete this questionnaire; we find it difficult to get people to fill out a monitoring form? 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